PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase from "our site" hope & co. collective.

PERSONAL INFORMATION WE COLLECT

When you visit our site we automatically collect certain information about your device. Also as you browse the site we collect information about your web browser, IP address and time zone. Additionally as you browse the site we collect information about the web pages and products you view. We refer to this automatically collected information as "device information".

Additionally when you make a purchase or attempt to make a purchase through our site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address and order phone number. We refer to this information as "Order Information"

When we refer to "Personal Information" on this site we are referring to both "Device Information" and "Order Information".

HOW DO WE USE YOUR PERSONAL INFORMATION

We use the information collected to to fulfil any orders placed through the site (including processing your payment information, arranging postage, and arranging shipping confirmation and/or order confirmation. Additionally we use this order information to communicate with you, screen orders for potential fraud when in line with the preferences you have shared provide you with information or advertising relating to our products or services.

We use the device Information that we collect to help us screen for potential risk and fraud (in particular your IP address) and more generally to improve or optimise our site (to assess the success of our marketing and advertising campaigns)

SHARING YOUR PERSONAL INFORMATION

We share your personal information with third parties to help us use your personal information, as described above. We use shopify to power our store  and we use google analytics to understand how our customers use our store.

We may also share your personal information to apply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for other information we receive, or to otherwise protect our rights.

DO NOT TRACK

We do note alter our sites data collection and use practices when we see a "do not track" signal from your browser.

DATA RETENTION

When you place an order through the site we will retain your order information unless you ask us to delete this information.

CHANGES

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US 

For more information about our privacy practices, if you have questions or would like to make a complaint, please contact us by email at hope@hopeandcocollective.com.au